Terms and Conditions

&  Policies

Terms and Conditions

 

Welcome to the miika.lk terms and conditions, which apply to all items ordered from miika.lk Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.


We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to the particular  order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team :
miika@eastpoint.lk

Your Delivery


We offer two delivery options for  Sri Lanka Customers:


(1) Standard Delivery
(2) Tracked and Faster  Express Delivery.

 

Charges apply to both options. For further information, including the costs and estimated delivery times, please see : '' Do you provide international delivery? " in the Delivery section of our FAQs.


If you have any questions concerning delivery of your order, please contact our Customer Services Team :  miika@eastpoint.lk

Price & Payment Options

We accept American Express, Visa, Maestro & MasterCard.
If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.

We charge you for your order in LKR Rupees . The actual price charged to customers will be subject to the exchange rate applied by the customer's credit or debit card company. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local Bank.


Product Information

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK / US / Europe sizes. Please refer to the size guide for clarification.


We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mispublished, including prices and promotions.

Purchase of Products

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until dispatch of the order, at which point the contract for the purchase of goods will be made and you will be charged.

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFIRM & PAY’ button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

   * The product ordered being unavailable from stock

   * Our inability to obtain authorization of payment

   * The identification of an error within the product information, including price or promotion

   * If we suspect any fraudulent activity

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure..

Prices are subject to change without notice. These changes will not affect orders that have already been dispatched. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.


GENERAL

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to the East Point IT (Pvt) Ltd . Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

Times quoted in these terms and conditions are Greenwich Mean Time -GMT (as applicable).

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforce ability of the remaining provisions.

Copyright © Miika

This website is owned and operated by and the contract for any items ordered is with:

East Point (Pvt) Ltd. trading as Miika. Registered in SriLanka

Company Registration  No. PV 90073

Registered address:
No. 46/16  1st Templers Mawathe , Templers Road Mount Lavinia
Western Province
Colombo
10350
Sri Lanka.

VAT No: TIN 114349453


Customer Service Telephone Number:
Tel       : +94 11 702 4029 ( Monday - Friday 08.30 am - 5.30 pm) Working Days Only. 
Mobile : +94 76 44 55 145 ( 24 x 7 Hot Line)

Email    : miika@eastpoint.lk

The Consumer Information Obligations (CIO)


Miika  is committed to reducing the impacts of its packaging on the environment. Our aim is to reduce our production of packaging waste, maximize recycling and reduce disposal to landfill as far as reasonably possible.